How to View Error Logs

Viewing Error Logs

Error logs help troubleshoot website issues by showing PHP errors, warnings, and notices.

Access Error Logs

1. Log into cPanel
2. Go to Metrics > Errors
3. Select domain from dropdown (if you have multiple)
4. View recent errors

Understanding Error Messages

Common Errors

• 404 Not Found: File or page doesn't exist
• 500 Internal Server Error: Server configuration issue, often .htaccess or PHP error
• 403 Forbidden: Permission denied, check file permissions
• PHP Parse Error: Syntax error in PHP code
• Fatal Error: Critical PHP error stopping script execution

Viewing Detailed Logs via File Manager

1. Open File Manager
2. Navigate to /logs or /public_html
3. Look for error_log file
4. Right-click and View or Edit

Downloading Logs

From Metrics > Errors page, click Download to save error log to your computer for detailed analysis.

Clearing Error Logs

To delete old errors and start fresh:

1. Go to File Manager
2. Find error_log file
3. Delete the file
4. New error_log will be created automatically when errors occur

Troubleshooting Tips

• Check timestamps to identify when issues started
• Look for patterns in error messages
• Google specific error messages for solutions
• Contact support if you need help interpreting logs