Webfort
Hosting
Web Hosting WordPress Hosting
Domains About Free Website Contact
Get Started
24/7 UK Support Team Online

Got Questions? Get Answers

Questions about hosting? Need technical support? Our UK-based team is ready to help you succeed online.

<15min
Avg Response Time
98.7%
Satisfaction Rate
24/7
Support Available
Scroll to explore
Multiple Ways to Reach Us

Choose Your Channel

However you prefer to communicate, we're here for you

Existing Customers

Open Support Ticket

Already a customer? Submit a detailed support request and track your issue through to resolution. Our UK-based team typically responds within 15 minutes.

Submit Ticket ~15 min response
Online

Live Chat

Get instant answers from our UK support team.

Start Chat

Knowledge Base

Browse our library of guides and troubleshooting articles.

Search Guides

Pre-Sales Questions

Not sure which plan is right? We can help you decide.

Ask a Question

Call Us

Speak directly with our UK support team.

01502 461462
Pre-Sales Enquiries

Pre-Sales Questions

Not sure which plan is right for you? Have questions before signing up? Our sales team is here to help you find the perfect hosting solution.

No Obligation

Get all your questions answered before you commit to anything.

Quick Response

We typically respond within a few hours during UK business hours (9am-6pm GMT).

Expert Advice

Get personalised recommendations based on your specific needs.

London, UK
128 City Road, EC1V 2NX
Our Location

UK Based, Globally Connected

Our team operates from the heart of London's tech district, providing enterprise-grade hosting with a personal touch.

Registered Office

Webfort Ltd
128 City Road
London
EC1V 2NX
United Kingdom
Company Number
15981490
VAT Number
GB 123 4567 89
24/7 Support Available
Technical support around the clock, every day of the year
Quick Answers

Frequently Asked Questions

What are your support hours?
Our technical support team is available 24/7, 365 days a year. For billing and general enquiries, our business hours are Monday to Friday, 9am to 6pm GMT. Live chat typically has the fastest response times.
How quickly will I get a response?
Live chat responses are typically under 2 minutes. Support tickets are usually answered within 15 minutes during peak hours, and our average response time is under 1 hour. Contact form submissions are responded to within 24 hours.
Do you offer phone support?
We focus on providing excellent support through live chat and our ticketing system, which allows us to track issues effectively and maintain detailed records. For complex issues, we can arrange scheduled call-backs with our technical team.
Can I visit your office?
Our registered office at 128 City Road is primarily an administrative address. For in-person meetings, please contact us to arrange an appointment at a convenient time and location.
What information should I include in my support request?
To help us resolve your issue quickly, please include: your domain name or account email, a clear description of the problem, any error messages you're seeing, and steps to reproduce the issue. Screenshots are always helpful!

Ready to Get Started?

Join thousands of websites hosted on our ultra-fast UK infrastructure. Experience the Webfort difference today.

View Hosting Plans Send Us a Message